Privacy Policy
Updated 26 August, 2024
1. Introduction
Yes Helping Hand ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing our website, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
Personal Information: We may collect personal information that you provide directly to us when you register on our website, make a purchase or contact us. This may include your name, email address, mailing address, browsing address, phone number, and payment information. Non-Personal Information: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
3. How We Use Your Information
To Process Transactions: We use your personal information to process payments, fulfill orders, and provide you with customer support. To Improve Our Services: We analyze non-personal information to understand how users interact with our website and to enhance the user experience. To Communicate with You: We may use your contact information to send you updates about your orders, respond to inquiries, or provide information about our products and services. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in those emails. To Promote Our Mission: With your consent, we may share your testimonials or stories to promote our mission of empowering differently-abled individuals, marginalized groups, and single mothers.
4. Information Sharing and Disclosure
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and may not use it for any other purpose. Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner as part of the transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
7. Your Rights
Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by logging into your account or contacting us directly. Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations. Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with the effective date. Your continued use of our website after any changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Yes Helping Hand Damside-17 Pokhara, Nepal [email protected] +9779766612169